Download the SAN app and receive a voucher for home cleaning services: How should new customers use it?
Vouchers make it easier for new customers to get started.
Many families want to try home cleaning services via apps but are still hesitant.
I'm not sure if Ms. SAN's service is suitable. I'm not sure if booking through the app is easy. I'm not sure if the price is worth it. I'm not sure how many hours I should book. I'm not sure how to leave feedback if I'm not satisfied.
Vouchers for new customers help to reduce that initial barrier. Instead of having to decide on a long-term booking right away, families can download the SAN app, get a voucher, and try a session. hourly house cleaning before.
The first session doesn't need to be complicated. Families can ask Ms. SAN to help with the most basic tasks such as cleaning the kitchen, sanitizing the toilet, mopping the floors, and collecting trash. These are the areas where clients will most clearly feel the difference after the session.
What needs should new customers use the voucher for?
New customers should use the voucher for a basic cleaning session to experience the service.
Prioritize tasks such as cleaning the kitchen, sanitizing the toilet, mopping the floors, and taking out the trash. These are common chores, easy to assess, and significantly impact the overall feeling of cleanliness in a home.
If your family lives in an apartment, you can ask Ms. SAN to clean the kitchen, toilet, floors, and balcony. If you live in a townhouse, you can prioritize the kitchen, toilet, stairs, and living room. If you are single, you can prioritize the toilet, kitchen, and common living areas.
The voucher shouldn't be used for a large volume of work in a short period of time the first time. The initial use should be to understand how the app works, how Ms. SAN operates, and how SAN receives feedback.
How many hours should I book for the first time?
The initial hourly rate should be based on the type of property and the workload.
If the apartment is small and has few belongings, and only requires cleaning the kitchen, one toilet, and mopping the floor, the family can book a reasonable amount of time to try the service.
If your house has many rooms, many toilets, young children, or you cook frequently, you should set a longer duration so that Ms. SAN has enough time to clean more thoroughly.
With SAN, service prices start from 70,000 VND/hour, depending on the time of day and the number of hours booked. Vouchers can help reduce the initial cost, but families should still book a number of hours appropriate to the workload.
Booking too few hours for too many tasks can easily lead to an experience that doesn't reflect the true quality of the service.
How to use vouchers more effectively
To use the voucher effectively, families should clearly define their needs before booking.
Please specify on the app: which areas need cleaning, what to prioritize, how many rooms and toilets the house has, whether laundry needs drying, and whether there are any areas that should not be cleaned.
If there are any special requests, such as not opening personal cabinets, not moving religious artifacts, not using strong detergents, or being careful with valuable items, the family should also note them down beforehand.
Vouchers help reduce costs, but whether the experience is good or not depends on how clearly the needs are described. The clearer the needs, the easier it is for Ms. SAN to fulfill them correctly.
See more: How to book hourly house cleaning services on the SAN app.
What should we evaluate after the first session?
After the first meeting, the family should evaluate a few key points.
Did Ms. SAN arrive on time? Was the work within the scope of the assignment? Was the priority area addressed? Was her communication style appropriate? Were the assigned hours sufficient? Are any adjustments needed for the next visit?
If satisfied, the family can reschedule or switch to a regular appointment. If not satisfied, the family should provide specific feedback so that SAN can take note and help make adjustments.
Don't just give vague "good" or "not good" feedback. Be specific about what works and what needs improvement. The more specific the feedback, the easier it is to improve the service.
Should I use the voucher and then book a recurring account?
Customers can book recurring sessions after experiencing the first session and finding it suitable.
Don't rush into making a long-term reservation if you're not sure of your actual needs. Initially, help your family understand which areas require the most assistance: cooking, toilet cleaning, floor cleaning, laundry, or general cleaning.
After the initial session, if you realize that household chores are repetitive every week, setting a regular schedule would be ideal. Ms. SAN can become more accustomed to the routine, the family won't need to retrain her as much, and the chores won't pile up for too long.
The SAN app gives families the flexibility to choose between one-time bookings and scheduled recurring bookings.
Vouchers shouldn't be the only reason to choose a service.
Vouchers make it easier for customers to get started, but they shouldn't be the sole reason for choosing a service.
More importantly, is the service transparent? Is Ms. SAN punctual? Does she work within her scope? Does she respect privacy? And do clients have a place to provide feedback?
A good service is not only attractive because of the initial offer, but also because it makes customers want to book again due to a trustworthy experience.
SAN aims to help families book hourly domestic help through the app in a clear, responsible, and practical way that suits their needs.
Download the SAN app to receive vouchers for house cleaning services.
If your family is interested in trying the service hourly house cleaning In Ho Chi Minh City, you can download the SAN app to receive a voucher for your first order.
Service prices start from 70,000 VND/hour, depending on the time of day and the number of hours booked.
Suggestions for your first order:
- Clean the kitchen
- Toilet cleaning
- Mop the floor
- Collect trash
- Wash and dry if you have time.
- Clean the living room or balcony if appropriate.
Tải app SAN để nhận voucher cho lần đặt đầu tiên.
Conclude
Download the SAN app Vouchers make it easier for new customers to experience hourly home cleaning services. Families should use the voucher for a basic cleaning session, clearly stating their needs and providing feedback after the first session to decide whether to continue or book on a regular basis.
SAN offers hourly home cleaning services – book through the app, with clear pricing, detailed tasks, and peace of mind knowing someone will take responsibility.
SAN care platform
