Caregivers need EQ: Secrets to helping older adults recover better.

When searching for one caregiver For older adults, most families focus only on experience, health, and professional skills. However, there is an even more important factor that directly determines the speed of recovery and the patient's morale: EQ – Emotional Intelligence.

Với người lớn tuổi hoặc người đang trong giai đoạn hồi phục, họ không chỉ cần được chăm sóc về thể chất mà còn cần được thấu hiểu, trấn an và đối xử một cách tử tế. Đây là lý do các gia đình hiện đại ngày càng ưu tiên người chăm sóc được đào tạo bài bản về EQ từ các nền tảng uy tín như SAN.

What is EQ and why is it important when caring for the elderly?

EQ (Emotional Quotient) is not simply about communication skills. In the field of caregiving, EQ is demonstrated through specific abilities:

• Learn to listen sincerely.
• Learn to put yourself in the patient's shoes to empathize.
• Be observant of subtle changes in mood and facial expressions.
• Learn to adjust your tone of voice and demeanor to create a sense of reassurance.
• Knowing how to alleviate pain, stress, or fear.

Older adults are often very sensitive, easily hurt, lonely, and lack confidence due to their dependence on others. Therefore, a caregiver with high emotional intelligence (EQ) will be a source of emotional support, helping them to be calm, cooperate with treatment, and eat and sleep better. This is a core element of the service. caring for the elderly professional.

The consequences of caregivers lacking emotional intelligence (EQ).

Many families have experienced unfortunate situations when caregivers lacked sensitivity:

• When patients complain of pain, caregivers often show annoyance, making them hesitant to ask for help again.
• Older people work slowly, and caregivers rush them, which only adds to their anxiety and confusion.
• Patients often become forgetful, and caregivers can be irritable, leading them to feel insecure and withdraw.

As a result, patients refuse to eat and drink, refuse to take medication, and are uncooperative with physical therapy. Their low spirits are the biggest obstacle, accounting for up to 50% of their chances of recovery.

Emotional intelligence (EQ) is a skill that can be learned, not something you're born with.

SAN là một trong số ít nền tảng tại Việt Nam xem EQ là một module đào tạo bắt buộc cho tất cả nhân sự. Đội ngũ Cô San – Anh San đều được huấn luyện chuyên sâu:

• Therapeutic listening skills for empathy.
• Skills in calming and non-violent communication.
• The communication method is "Very gentle - Very slow - Very safe".
• How to handle negative emotions, both for the patient and for oneself.
• The ability to read emotions through facial expressions, breathing, and behavior.

Triết lý của SAN rất rõ ràng: "Compassion is the method. Care with the heart first, then with technique."

6 Signs That Identify a Caregiver with High EQ

1. A gentle, respectful tone of voice.

They always speak gently and calmly, without imposing their will, and are particularly sensitive to the feelings of the elderly.

2. Keen observational skills

Just by looking at their facial expression and listening to their breathing, you can tell if a patient is in pain, anxious, or sad.

3. Always proceed slowly and carefully.

Every action, from moving and feeding to hygiene, is performed gently, creating a feeling of absolute safety.

4. Patience and empathy

They don't react harshly when patients forget things, make mistakes, or are slow.

5. Know how to encourage, not force.

Instead of forcing or scolding patients to eat, they will use encouraging words and prompting to get them to cooperate voluntarily.

6. Create a feeling of warmth and trust.

The most significant sign of success is when the patient "opens up" and views the caregiver as a companion.

Why does EQ help patients recover faster?

A person who does a good job caring for the sick Having a high EQ can bring unexpected benefits:

• Eat better: Feeling relaxed and not being forced to eat helps them enjoy their food more.
• Sleep more soundly: A stable and stress-free state of mind is a prerequisite for a good night's sleep.
• Let's cooperate more: They are willing to cooperate in terms of medication and rehabilitation exercises.
• Reduce anxiety: The fear of burdening one's children or feelings of uselessness will be significantly reduced.

This is completely different from service. housemaid Typically, professional skills are prioritized, but emotional factors are often overlooked.

Conclusion: Caregivers with high emotional intelligence (EQ) are the best "medicine."

Caring for a sick or elderly person is not simply about manual tasks like bathing, changing diapers, and feeding. It's a journey of caring for a human being, encompassing emotions, fears, and vulnerabilities.

A caregiver with high emotional intelligence (EQ) will be a supportive partner, helping to:

• 💛 Soothes pain and anxiety.
• 💛 Uplifting the spirit, creating a sense of security.
• 💛 Promotes faster recovery.

Đó cũng chính là hình ảnh và cam kết của mỗi Cô San – Anh San tại SAN mang đến cho gia đình bạn.

Are you looking for someone to help care for a sick person, assist with hospital visits, and know the costs? Download the service booking app here. 

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SAN – Where compassion is paramount in every service.
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