How to book hourly house cleaning services on the SAN app
Booking hourly house cleaning services on the SAN app starts with a clear need.
To hire a housekeeper effectively, families need to start with a simple question: what do we need Ms. SAN's help with today?
Some people need their kitchen cleaned. Others need their toilet cleaned. Some need floors mopped, trash collected, and laundry done. Some families need their apartment cleaned after a busy week. Some townhouses need their staircases, living rooms, and multiple toilets cleaned. Some people only need a weekend cleaning, while others want a weekly schedule.
The SAN app helps families communicate their needs more clearly. When needs are specifically noted, SAN can more easily advise on the duration, and SAN can more easily fulfill the request when she arrives at the home.
Hiring hourly housekeepers shouldn't start with a vague request like "Please clean my house." Instead, begin with a list of tasks, the desired number of hours, and priority areas.
Step 1: Download the SAN app
The first step is to download the SAN app on your phone.
After downloading the app, customers can create an account or log in following the instructions. This step allows families to submit requests, schedule appointments, receive vouchers, and track services more conveniently.
Downloading the app also allows new customers to receive a discount on their first order if a voucher program is currently running.
App SAN là nơi giúp gia đình tiếp cận không chỉ hourly house cleaning service, mà còn các nhóm dịch vụ chăm sóc tại nhà khác nếu có nhu cầu phù hợp.
Step 2: Choose a hourly home cleaning service.
Sau khi vào app, gia đình chọn nhóm hourly house cleaning service.
This service is suitable when families need help with tasks such as mopping floors, cleaning the kitchen, cleaning toilets, collecting trash, doing laundry, folding clothes, cleaning the living room, cleaning bedrooms, cleaning balconies, or regular cleaning.
If the family needs it elderly care, caring for the sickFor assistance with medical checkups or home physiotherapy, do not mistakenly choose a regular housekeeper. In such cases, families should contact SAN for advice on the correct service.
Choosing the right service from the start helps avoid misunderstandings and ensures Ms. SAN gets her work done within the proper scope.
Step 3: Enter the area where you want to book the service.
Families need to enter the address or area where they want to book the service.
The information should be clear, including the district/ward, the type of property (apartment building or townhouse), whether it has an elevator (if it's an apartment building), and whether it has multiple floors (if it's a townhouse).
A clear location helps SAN provide better advice and make more appropriate arrangements. If the address is difficult to find, the house is in an alley, the apartment building requires an access card, or there are special directions, the family should make a note of it beforehand.
Especially in Ho Chi Minh City, transportation can significantly impact service scheduling time. Therefore, the clearer the location information, the more convenient the booking process will be.
Step 4: Choose the date, time, and number of hours for the service.
The family chooses the date, time slot, and number of hours they need Ms. SAN's assistance.
The number of hours is crucial. If you book too few hours but have too much work, Ms. SAN will have difficulty completing everything thoroughly. If you book too many hours compared to your needs, the cost will not be optimized.
With SAN, Service price starts from 70,000 VND/hourThis depends on the time of day and the number of hours the service is scheduled. Therefore, families should choose the number of hours based on the actual workload.
If you're unsure how many hours you need, please specify your requirements so SAN can advise you. For example: a two-bedroom apartment, need kitchen cleaning, one toilet cleaning, floor mopping, and laundry folding. This information will be much more helpful than simply writing "house cleaning".
See more: How to book a maid through an app to avoid unexpected costs..
Step 5: Note down tasks to be done
This is a very important step.
The family should specify exactly what tasks require Ms. SAN's assistance. For example:
- Clean the kitchen
- Dish washing
- Mop the floor
- Toilet cleaning
- Collect trash
- Drying rack
- Folding clothes
- Clean the living room
- Clean the balcony
- Cleaning the stairs
- Weekend house cleaning
- Regular cleaning
If time is limited, families should prioritize areas. For example, prioritize the kitchen and toilet first, then mop the floor and fold clothes if there is still time.
The clearer the notes, the easier it will be for Ms. SAN to get it right.
Step 6: Note any special requests
Families should specify any special requests they may have.
For example: do not open personal lockers, do not move religious objects, do not enter bedrooms, do not use strong detergents, be careful with pottery, paintings, electronic devices, or papers on the desk.
If there are young children, elderly people, or pets in the house, the family should also make a note for Ms. SAN to take into account while she is working.
These notes help protect property, privacy, and safety during the work process. This also helps to make the service smoother for both the customer and Ms. SAN.
Step 7: Confirm the appointment and wait for consultation/arrangement.
After entering all the necessary information, the family confirms the date according to the instructions on the app.
SAN will receive your request and provide advice/arrangements to the best of her ability. If further adjustments are needed regarding time, hours, or scope of work, the family should discuss this before SAN arrives.
Clear confirmation helps avoid misunderstandings regarding price, duration, and work.
Especially in urgent situations.Therefore, families should provide complete information to ensure faster and more accurate consultation.
Step 8: Post-session feedback
After Ms. SAN completes the work, the family should provide feedback if there are any areas that need adjustment.
If satisfied, the family can reschedule or switch to a regular appointment. If dissatisfied, specific feedback should be given: which areas were not clean, what was not done to their liking, whether the time was sufficient, whether the technician was punctual, and whether other services need to be prioritized next time.
Specific feedback helps SAN better understand and support adjustments to its services.
See more: Need a housekeeper urgently: Should I book through an app?
Download the SAN app to book hourly house cleaning services and receive vouchers.
If your family needs to hire hourly domestic help in Ho Chi Minh City, please Download the SAN app to receive a voucher for your first order.
Service prices start from 70,000 VND/hour, depending on the time of day and the number of hours booked.
Download the SAN app To receive a voucher for your first order.
Conclude
Booking hourly housekeeping services through the SAN app is quite simple, but for an effective service, families need to clearly state their needs, the number of hours, preferred areas, and any special requests.
When the information is clear, SAN can advise more easily, she can do things the right way, and the family can better control the costs.
SAN offers hourly house cleaning services – book through the app, clear tasks, reasonable prices, and peace of mind knowing someone will take responsibility.
SAN care platform
