Can't take time off work to care for parents during doctor's appointments? This is what many families in Ho Chi Minh City are doing – SAN, an app for booking patient care services.
Unable to take time off work to Taking care of a relative who has gone to the doctor.? SAN - app for booking patient care services help transporting the elderly, caring for patients in the hospital. and Flexible follow-up supportThis saves costs and reduces pressure on the family.
It's not that you don't want to take care of your parents – it's that you can't.
Many working people in Ho Chi Minh City find themselves in the same situation:
- Parents need to see a doctor.
- But you can't take time off work.
- Or take a day off → lose 300,000 – 500,000 VND in salary.
- Taking too many days off → affects KPIs, work performance, and even career advancement.
And then, a common choice occurs:
👉 "Let the parent go to the doctor themselves"
👉 Or "trying to organize, but always feeling rushed"
This is not irresponsible.
But it is lack of a solution that fits into current life.
The reality is: caring for a loved one is more than just a single doctor's visit.
The journey of caring for a sick person typically spans three stages:
- Going to the doctor – the most time-consuming part.
- Move
- Get the number
- Wait
- Get tested.
- Listen to the doctor.
👉 A medical examination can last 3–5 hours.
And importantly:
- Older people difficult to travel
- Easily tired
- I can't remember all of the doctor's instructions.
- Hospitalization – the most stressful phase
- Someone needs to be on duty.
- Assistance with eating and hygiene
- Monitor the condition
Typical families:
- Continuous shift changes
- Lack of sleep
- Exhausted after a few days
- Post-treatment phase – a phase that is easily overlooked.
- Take your medication on time.
- Pre-examination
- Health monitoring
👉 This is when patients need support the most.
But then it was time for the family to get back to work.
The cost dilemma: quitting or hiring help?
Let's look at it realistically:
- Taking a day off work costs approximately 300,000 - 500,000 VND.
- Take one day off → possibly more.
- Taking too many days off → long-term effects
Meanwhile:
👉 Hire someone to assist you during a 4-hour doctor's visit.
The cost is approximately... 280.000
Many families are choosing this option.
Instead of:
- Taking time off work
- Or let the family members figure it out themselves.
👉 They chose:
✔ Someone took me to the doctor.
- Door-to-door pick-up and drop-off
- Mobility assistance
- Get a number, complete the procedures.
✔ Someone to take care of you when you are hospitalized.
- Assistance with eating and hygiene
- Monitor
- Night shift
✔ Having a companion after treatment
- Remind me of my medication.
- Take her for a follow-up appointment.
- Living support
Having people isn't enough.
Many families have tried it:
- Rent through a group
- Rent through a broker
- Thanks to an acquaintance.
But we encountered problems:
- You cannot replace a player if they are not a good fit.
- Une uneven level of proficiency
- A caregiver who spends too long → becomes tired and less alert.
- No one is responsible if something goes wrong.
What makes SAN different?
SAN is more than just a "caregiver".
👉 It's a system
✔ Recruitment & Training
- Have a compassionate attitude
- Skills training
✔ Working systematically
- There is a clear process.
- There is back support.
✔ Flexible
- By the hour
- By shift
- Not required to be available 24/7.
✔ There's always someone to replace them.
- Not dependent on one person
- Always maintain a state of alertness.
Selected by the hospital – not an informal patient care service.
This is the major difference:
👉 SAN It is an entity authorized to provide services within a hospital environment.
- In Military Hospital 175
→ highly disciplined environment - In City International Hospital (CIH)
→ 320-bed hospital meeting international standards
This shows that:
SAN serves not just families.
👉 And it also meets hospital standards.
You don't need to sacrifice your job to take care of your parents.
You can still:
- Go to work
- Complete the task.
- But it still ensures that parents receive proper care.
👉 That's what many families are choosing.
Conclude
Caring for a loved one is not just about being present.
👉 Rather, it's about ensuring they receive proper care at the right time.
And sometimes,
👉 The best solution is not to do everything yourself.
