Finding a caregiver at Cho Ray Hospital – SAN's patient care service and what families need to know.
When a family member is hospitalized at Cho Ray HospitalMany families find themselves in a difficult situation: they have to work, take care of young children, or live far away, so they cannot be present 24/7. At that time, the need arises. caring for patients at Cho Ray Hospital It has become very urgent.
Many families search for caregivers through Facebook groups or agencies. However, this practice carries many risks: caregivers may lack background and skills, or the agency may be unable to arrange a replacement when needed.
That's why SAN – the application caring for and nursing patients in the hospital. It was created to help families find more reliable caregivers.
Why is the demand for patient care at Cho Ray Hospital so high?
Cho Ray Hospital It is one of the largest tertiary hospitals in the southern region. It receives thousands of patients every day. patient from Ho Chi Minh City and many other provinces and cities.
Therefore, many families encounter common situations:
- Family members from the province came for treatment but had no one to take care of them.
- My children have to go to work, so they can't be on duty at the hospital.
- Patients need assistance with daily activities, eating, and mobility.
- The family needs someone to be on night duty.
In these cases, hospital-based care services help families reduce stress and ensure patients receive better care.
Risks of hiring a caregiver from groups or brokers.
Many families look for caregivers online, thinking it's quick and cheap. However, there are common problems in reality:
No identity verification
Caregivers are often only introduced through intermediaries or posts in online groups. Families have little knowledge of the caregiver's background, experience, or ethics.
Limited caregiving skills
Most of them rely solely on personal experience. They haven't been instructed on how to assist patients with mobility, hygiene, or caring for the sick the right way.
Poor communication with nurses and doctors.
Caregivers are often hesitant to communicate with healthcare staff, making it difficult for families to stay updated on the patient's condition.
They changed players but there were no replacements.
A very common problem is that agents promise to replace the person when needed, but then fail to do so when the situation arises.
Irresponsibility when problems occur
When problems arise, brokers often only act as intermediaries and are not held responsible.
SAN – a patient care solution at Cho Ray Hospital
SAN was developed as an application connecting healthcare and caregiving services, helping families find suitable caregivers quickly and transparently.
Unlike informal groups, SAN focuses on people and responsibility. SAN's caregivers are selected based on a number of factors:
- Compassion and a service-oriented attitude.
- Honesty and responsibility.
- The ability to control emotions.
- A spirit of patient support.
In addition, SAN also focuses on providing guidance on skills for assisting patients with mobility, working in the hospital environment, and reminding patients about hygiene and safety.
SAN's patient care process
When a family books the service, SAN will confirm their care needs, assign a suitable caregiver, monitor the care throughout the process, and assist with changing caregivers if necessary.
SAN also encourages staff to proactively communicate with nurses, report patient status to families, and offer comfort and encouragement to patients. This is especially important in the following areas: caring for the elderly and seriously ill patients, helping them feel more at ease during treatment.
Costs of hospitalization at Cho Ray Hospital
The cost of care at SAN is designed to be flexible to suit the family's needs. Common prices range from 40,000 – 80,000 VND/hour Depending on the duration of care and the patient's condition.
The family has the following options:
- Hourly patient care.
- Patient care is provided in shifts.
- Nighttime patient care.
- Long-term care for the sick.
All costs are clearly stated before using the service.
Why do many families choose SAN?
Many families choose SAN for the following reasons:
- There are apps for booking services quickly.
- There are people to coordinate and assist.
- Replacements can be arranged if needed.
- Emphasize ethical considerations and responsibility.
More importantly, SAN always aims to care for patients with dedication and compassion.
A message for family
When a loved one is hospitalized, what the family needs most is peace of mind. If the family is looking for someone... nursing patients in Hospital Cho RaySAN is ready to support patients in receiving better care.
Families can download the SAN app to book caregiving services quickly, or call the hotline for direct advice. SAN always wants to be there to support families during the most challenging times.
