{"id":3118,"date":"2024-11-29T14:48:01","date_gmt":"2024-11-29T07:48:01","guid":{"rendered":"https:\/\/sanpro.123websitedev.com\/?page_id=3118"},"modified":"2025-09-27T08:11:56","modified_gmt":"2025-09-27T01:11:56","slug":"chinh-sach-bao-mat-quyen-rieng-tu-san","status":"publish","type":"page","link":"https:\/\/sanpro.vn\/en\/privacy-policy\/","title":{"rendered":"San Privacy &amp; Security Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3118\" class=\"elementor elementor-3118\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de1bda2 e-flex e-con-boxed e-con\" data-id=\"de1bda2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-945a791 elementor-widget elementor-widget-heading\" data-id=\"945a791\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 02-08-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">San Privacy &amp; Security Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dac028 elementor-mobile-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"0dac028\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Gate<\/span><\/p><\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-528d8f5 e-flex e-con-boxed e-con\" data-id=\"528d8f5\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3d1c5b elementor-widget elementor-widget-heading\" data-id=\"e3d1c5b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Collecting personal information<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8afe24 elementor-widget elementor-widget-text-editor\" data-id=\"b8afe24\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 02-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Personal information is identifying information about you, including but not limited to your name, ID number, birth certificate number, passport number, nationality, address, telephone number, fax number, bank information, credit card information, ethnicity, gender, date of birth, marital status, residency status, educational background, financial status, personal interests, your email address, occupation, your identity in San, your information in San, your occupation, any information about you that you have provided to San in applications, membership applications or any similar applications and\/or any information about you that has been or will be collected, stored, used and processed by San over time and including sensitive personal information such as health data, religion or similar beliefs.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0b9789 elementor-widget elementor-widget-heading\" data-id=\"e0b9789\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. PURPOSE AND SCOPE OF INFORMATION USE<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7befa5e elementor-widget elementor-widget-heading\" data-id=\"7befa5e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2.1. Scope of information collection:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8ff212 elementor-widget elementor-widget-text-editor\" data-id=\"f8ff212\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u201cPersonal Information\u201d means identifying information about a user, including but not limited to name, national identity card number, birth certificate number, passport number, nationality, address, telephone number, fax number, bank information, credit card information, ethnicity, gender, date of birth, marital status, residency status, educational background, financial status, personal interests, user&#039;s email address, occupation, user&#039;s identifier within San, user&#039;s information within San, user&#039;s occupation, any information about the user that the user has provided to San in applications, membership applications or any similar applications and\/or any information about the user that has been or will be collected, stored, used and processed by San over time and includes sensitive personal information such as health data, religion or similar beliefs.<\/p>\n<p>Providing User&#039;s Personal Information is entirely voluntary. However, if a user does not provide San with their Personal Information, San will be unable to process that Personal Information for the Purposes and Additional Purposes outlined below.<\/p>\n<p>If the user is an agent, seller, or service provider, providing the user&#039;s Personal Information is mandatory, and failure to provide the user&#039;s Personal Information would constitute a violation of laws or legal regulations, and may prevent San from cooperating with the user to provide services or products or to process payments to the user for products or services provided by the user.<\/p>\n<p>In addition to the Personal Information that users directly provide to San, San may collect users&#039; Personal Information from various other sources such as:<\/p>\n<p>Filling out application forms or membership applications or other similar forms; From other publicly available sources such as directories; From San&#039;s social media pages, if the user follows, likes, or is a fan of those pages; From credit reporting organizations; When the user interacts and communicates with San at any events or activities; When the user participates in contests organized by San; From various entities or units belonging to San; or Through the use of San&#039;s websites, including all websites operated by San and placed under their respective brand names (\u201cWebsites\u201d). The user&#039;s Personal Information may be collected from the set of cookies used on the Websites.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ce916 elementor-widget elementor-widget-heading\" data-id=\"c6ce916\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2.2. General objectives:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf85d2d elementor-widget elementor-widget-text-editor\" data-id=\"cf85d2d\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To answer user questions, comments, and feedback; to communicate with users for any purpose listed in this Notice; to serve internal management purposes such as auditing, data analysis, and database storage; to serve the purpose of detecting, preventing, and prosecuting crimes; to help San comply with its legal obligations;<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28650ff elementor-widget elementor-widget-heading\" data-id=\"28650ff\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2.3. For customers of services provided by San:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e499962 elementor-widget elementor-widget-text-editor\" data-id=\"e499962\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To fulfill San&#039;s obligations under any agreements entered into with customers; to provide customers with any services they request; to process customer registrations and to provide services to customers; when customers request to download and use the San application (\u201cthe Application\u201d), or to process customer requests, to provide the Application to customers and to provide customers with a license to use the Application; to process customer participation in any events, activities, focus groups, research, contests, promotions, polls, surveys or products; to process, manage or verify customer subscriptions to San and to provide customers with follower benefits; to confirm customer orders and process payments related to any products or services requested by customers; to understand and analyze our business as well as customer needs and preferences; To develop, enhance, and provide products and services to meet customer needs; to process product exchanges or returns;<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5789592 elementor-widget elementor-widget-heading\" data-id=\"5789592\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2.4. For customers who are agents, sellers, suppliers, partners, contractors, or service providers:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bedbc1a elementor-widget elementor-widget-text-editor\" data-id=\"bedbc1a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To serve the purpose of collaborating with customers to provide services or products; to facilitate or allow any inspections that San may require in order to collaborate with customers; to process payments related to any products or services provided by customers; to communicate with customers or with the customer&#039;s San.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37407e4 elementor-widget elementor-widget-heading\" data-id=\"37407e4\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2.5. Marketing and promotional objectives:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1491deb elementor-widget elementor-widget-text-editor\" data-id=\"1491deb\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>San also uses and processes customer information via post, telephone, SMS, in person, and\/or email.<\/p>\n<p>Sending customers alerts, newsletters, updates, mailings, promotional materials, special offers, and greetings for special occasions from San, its partners, sponsors, and advertisers. Notifying and sending invitations to customers about events or activities organized by San, its partners, sponsors, or advertisers. Processing customer registrations for events or activities and communicating with customers about their participation in those events or activities;<\/p>\n<p>Sharing customers&#039; Personal Information among subsidiaries, affiliates, and joint ventures, as well as agents, salespeople, service providers, partners, contractors, and other parties who may contact customers to market their products, services, events, or promotions.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80065c2 elementor-widget elementor-widget-heading\" data-id=\"80065c2\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2.6. Information retention period:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de8b166 elementor-widget elementor-widget-text-editor\" data-id=\"de8b166\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Users&#039; personal data will be stored until a cancellation request is received or the user logs in and cancels it themselves. In all other cases, users&#039; personal information will be kept secure on San&#039;s servers.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb1d123 elementor-widget elementor-widget-heading\" data-id=\"bb1d123\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. PERSONS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO THE INFORMATION<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c576d63 elementor-widget elementor-widget-heading\" data-id=\"c576d63\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3.1 Transfer of Personal Information<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c06fa08 elementor-widget elementor-widget-text-editor\" data-id=\"c06fa08\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Users&#039; personal information may be transferred to, stored, used, and processed by a jurisdiction outside the user&#039;s country, or otherwise, in a country, state, or city where the user is present when using any service provided by San (\u201cAlternative Country\u201d), to San companies located outside the user&#039;s country or Alternative Country, and\/or when San servers are located outside the user&#039;s country or Alternative Country. Users understand and agree that the transfer of User Information out of the user&#039;s country or Alternative Country is as described below.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6152fee elementor-widget elementor-widget-heading\" data-id=\"6152fee\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3.2 Disclosure to Third Parties<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd4c0c8 elementor-widget elementor-widget-text-editor\" data-id=\"cd4c0c8\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Users&#039; Personal Information may be transferred, accessed, or disclosed to third parties for Purposes and Additional Purposes. Additionally, San may work with other companies, service providers, or individuals to perform functions on San&#039;s behalf, and may therefore provide access to or disclosure of Users&#039; Personal Information to such service providers or third parties. Third parties include, but are not limited to, San.<\/p>\n<p>San&#039;s partners, including parties San collaborates with on certain events, programs, and activities; event organizers and sponsors; market research firms; service providers, including IT service providers for infrastructure, software, and development; professional advisors and external auditors, including legal advisors, financial advisors, and consultants; other organizations within San; and government agencies for the enforcement of legal regulations. Personal information may also be shared in connection with business transactions, such as the sale of a branch or division, mergers, consolidations, or asset sales, or, in rare cases, the dissolution of a business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cbab45 elementor-widget elementor-widget-heading\" data-id=\"6cbab45\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3.3 Address of the unit collecting and managing information:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27f8b78 elementor-widget elementor-widget-text-editor\" data-id=\"27f8b78\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sanpro, Corporate Legal and Compliance Group, 25\/3 Pho Duc Chinh Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Vietnam. Email: sanpro.vietnam@gmail.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-926e90c elementor-widget elementor-widget-heading\" data-id=\"926e90c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3.4. Methods and tools for consumers to access and modify their personal data:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0388fae elementor-widget elementor-widget-text-editor\" data-id=\"0388fae\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Subject to any exceptions under the applicable laws of the user&#039;s country or the Alternative Country, the user may request access to and\/or correction of Personal Information, request restrictions on the processing of the user&#039;s Personal Information for Additional Purposes, and\/or raise any questions regarding the user&#039;s Personal Information by contacting: San Co. Note: Corporate Legal and Compliance Team, 25\/3 Pho Duc Chinh Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Vietnam. Email: sanpro.vietnam@gmail.com<\/p>\n<p>In compliance with the laws of the user&#039;s country or Alternative Country, San reserves the right to apply a fee for accessing the user&#039;s Personal Information within permitted limits.<\/p>\n<p>Regarding access to and\/or correction of users&#039; Personal Information, San reserves the right to refuse requests for access to and\/or correction of users&#039; Personal Information for legally permissible reasons, such as when the cost of granting the user access does not outweigh the risks to the user&#039;s privacy or that of another person.<\/p>\n<p>If users do not want their Personal Information collected via cookies on the Website, they can disable cookies by adjusting their internet browser settings to disable, block, or turn off cookies, by deleting their browsing history, or by clearing the cache from their internet browser.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c20ca9 elementor-widget elementor-widget-heading\" data-id=\"2c20ca9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3.5. Mechanism for resolving complaints and disputes:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2eff35 elementor-widget elementor-widget-text-editor\" data-id=\"a2eff35\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When complaints or disputes arise regarding users&#039; personal information, San prioritizes negotiation and mediation between the parties to maintain members&#039; trust in San&#039;s service quality and follows these steps:<\/p>\n<ul>\n<li><strong>Step 1:<\/strong>Users can file complaints about issues related to their personal information with San by calling the following number:\u00a0<strong>2468.448<\/strong>Sending an email to sanpro.vietnam@gmail.com, submitting feedback via Sanpro&#039;s official Facebook page, through the San app, and\/or other methods that do not violate the law.<\/li>\n<li><strong>Step 2:<\/strong>San&#039;s Customer Service department will receive user complaints. Depending on the nature and severity of the complaint, San will take specific measures to assist users in resolving the dispute and provide a response within 10 business days.<\/li>\n<\/ul>\n<p>In cases where the matter is beyond San&#039;s ability and authority to resolve, San will request the user to refer the matter to the competent state authority for resolution in accordance with the law.<\/p>\n<p>San respects and strictly adheres to regulations regarding consumer rights protection and the protection of users&#039; personal information. Therefore, San also requests users to respect and comply with this Personal Information Protection Policy and to provide information fully, accurately, in detail, and truthfully. Any fraudulent or deceptive acts that infringe upon the legitimate rights and interests of others are condemned and will be held fully accountable under the law.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b41e689 elementor-widget elementor-widget-heading\" data-id=\"b41e689\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Other<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a3aab7 elementor-widget elementor-widget-heading\" data-id=\"4a3aab7\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long does your data last?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f71099 elementor-widget elementor-widget-text-editor\" data-id=\"1f71099\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you leave a comment, the comment and its metadata will be retained indefinitely. This is so we can automatically recognize and accept any comments instead of keeping them in a moderation queue.<\/p>\n<p>For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a34df06 elementor-widget elementor-widget-heading\" data-id=\"a34df06\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are your rights to your data?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff55836 elementor-widget elementor-widget-text-editor\" data-id=\"ff55836\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you have an account on this website or have left comments, you can request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data we are obligated to retain for administrative, legal, or security purposes.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316f468 elementor-widget elementor-widget-heading\" data-id=\"316f468\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Links to Third-Party Websites<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f32fe1e elementor-widget elementor-widget-text-editor\" data-id=\"f32fe1e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Websites may contain links to third-party websites. Please note that San is not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by those third parties. If users directly provide information to those sites, the privacy policies and terms of use of those sites will apply, and San is not responsible for the information processing practices or privacy policies of those sites.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81eae80 elementor-widget elementor-widget-heading\" data-id=\"81eae80\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personal Information of Minors and Other Individuals<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a597c6 elementor-widget elementor-widget-text-editor\" data-id=\"1a597c6\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If the user is a parent or guardian, please do not allow minors (persons under 18 (eighteen) years of age) under the user&#039;s guardianship to submit Personal Information to San. In the event that such Personal Information is provided to San, the user consents to the processing of the minor&#039;s Personal Information and the user personally accepts and agrees to be bound by this Notice and is responsible for the minor&#039;s actions.<\/p>\n<p>In some instances, users may have provided Personal Information relating to other individuals (e.g., the user&#039;s spouse, family members, or friends), and in those instances, the user acts on behalf of and ensures that the user is authorized to provide their Personal Information to San and that the user has given their consent for their Personal Information to be processed and used in the manner described in this Notice.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae69817 elementor-widget elementor-widget-heading\" data-id=\"ae69817\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Acknowledgment and Acceptance<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3496a14 elementor-widget elementor-widget-text-editor\" data-id=\"3496a14\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>By interacting with San, using San&#039;s services, purchasing products from San, or working with San, users acknowledge that they have read and understood this Notice and agree to and consent to San&#039;s use, processing, and transfer of their Personal Information as described in this Notice.<\/p>\n<p>San reserves the right to amend, update, or modify the terms of this Notice at any time by publishing an updated Notice on the Websites. By continuing to interact with San, by continuing to use San&#039;s services, purchasing products from San, or by continuing to work with San after this Notice has been amended, updated, or modified, such actions signify the user&#039;s acceptance of such amendments, updates, or modifications.<\/p>\n<p>In case of any conflict between the English and other language versions of this Notice, the English version shall prevail.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7912186 elementor-widget elementor-widget-heading\" data-id=\"7912186\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commitment to protecting customers&#039; personal information.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-777a87c elementor-widget elementor-widget-text-editor\" data-id=\"777a87c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>By communicating with San, using<\/p>\n<p>San is committed to ensuring the absolute confidentiality of users&#039; personal information on its applications and websites in accordance with its personal data protection policy. The collection and use of user information is only carried out with the user&#039;s consent, except in cases where the law stipulates otherwise. San commits that:<\/p>\n<p>We will not use, transfer, provide, or disclose any user&#039;s personal information to any third party without the user&#039;s explicit consent.<\/p>\n<p>In the event that the server storing members&#039; personal data is attacked by hackers resulting in data loss, San will be responsible for notifying the relevant authorities for timely investigation and handling, and for informing users about the incident.<\/p>\n<p>San Management requires individuals registering\/purchasing as Members to provide complete and relevant personal information such as: full name, contact address, email address, ID number, phone number, bank account number, payment card number, etc., and to be responsible for the accuracy, legality, and timeliness of this information. San Management is not responsible for and will not resolve any complaints related to user rights if it is found that the personal information provided by the user is inaccurate. Through San services, purchasing products from San, or interacting with San, users acknowledge that they have read and understood this Notice and agree to San&#039;s use, processing, and transfer of their Personal Information as described in this Notice.<\/p>\n<p>San reserves the right to amend, update, or modify the terms of this Notice at any time by publishing an updated Notice on the Websites. By continuing to interact with San, by continuing to use San&#039;s services, purchasing products from San, or by continuing to work with San after this Notice has been amended, updated, or modified, such actions signify the user&#039;s acceptance of such amendments, updates, or modifications.<\/p>\n<p>In case of any conflict between the English and other language versions of this Notice, the English version shall prevail.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-376213e elementor-widget elementor-widget-heading\" data-id=\"376213e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact information:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acd979a elementor-widget elementor-widget-text-editor\" data-id=\"acd979a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you would like to contact us to learn more about this Policy or to contact us regarding any issues related to your personal rights and personal information, you can send an email to Sanpro.vietnam@gmail.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home 1. 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